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Privacy Policy

Privacy Policy for Valenti Tech Solutions
Last updated: [June 13, 2025]

Who we are:

  • Valenti Tech Solutions (“we”, “us”, “our”) provides in-home and remote IT services to residents and small businesses in and around Vestavia Hills, AL. Our website is https://valentiworks.com.

Information we collect:

  • Contact details: name, phone number, email, street address. Collected via web forms, booking calendar, phone calls and Nextdoor lead forms

  • Service details: device type, issue description, photos you share. Collected via intake forms and onsite visits

  • Website data: IP address, browser type, pages visited, cookies. Collected automatically via analytics

  • We do NOT collect sensitive data such as health information, credit-card numbers or Social Security numbers

How we use your information:

  • To schedule and deliver requested services

  • To send confirmations, invoices and review requests

  • To improve our website and advertising effectiveness

  • To comply with legal obligations

Cookies & analytics:

  • We use Google Analytics and first-party cookies to track visits and popular pages

  • You can block cookies in your browser without losing access to the site

Sharing & disclosure:

  • We do not sell or rent your data

  • We share information only with service providers (e.g. payment processors, scheduling tools) who agree to keep it confidential

  • We share information if required by law or to protect our rights

Data security:

  • Digital records are stored in encrypted cloud services protected by two-factor authentication

  • Paper records (e.g. signed work orders) are locked in our office

  • While no system is perfectly secure, we follow industry best practices

Your choices & rights:

  • Review or correct your information by emailing cole@valentiworks.com

  • Opt out of marketing emails or texts by replying “STOP”

  • Request deletion of your data, except when we must retain it for legal reasons (e.g. tax records)

Third-party links:

  • Our site may link to external pages; we are not responsible for their privacy practices

Children’s privacy:

  • Our services and website are not directed to children under 13

  • We do not knowingly collect data from minors

Changes to this policy:

  • We may update this policy occasionally; changes take effect when posted here and the “Last updated” date will change

Contact us:

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